ROLES & DUTIES

Thank you for your interest in serving the NAACP community. We are thrilled to have you join us in Charlotte, from July 9 -16, 2025, at the Charlotte Convention Center. Roles may be assigned as follows:

ACT-SO Volunteer Roles

  1. Office Assistant - Assists the National ACT-SO Staff in the Main Office

  2. Competition Usher - Limit internal movement in competition rooms and maintain order within the audience, assisting the Room Facilitator

  3. Competition Facilitator - Responsible for the flow, order, and integrity of the individual ACT-SO Competition. The Room Facilitator is trained and well-versed in the overall ACT-SO Competition and the competition they're leading. They know the process and procedures for successfully opening and closing a competition by following the provided script, briefing notes, and other duties as assigned. Additionally, the Room Facilitator hosts their panel of judges from orientation to final score submission. 

  4. Competition Baton - Deliver messages, supplies, etc., to event spaces

  5. Greeter - Welcome guests to the National ACT-SO Competition Events 

  6. Registration Assistant - Assists with the fulfillment of registration kits   

  7. Event Assistants - Assists with the overall execution of scheduled events. Responsibilities include scanning badges for access to events, escorting panelists to sessions, etc.   

  8. Judges Lounge Assistant - Assists the ACT-SO Accounting Team on competition day.   

  9. Awards Ceremony Usher - Assist with organizing and leading guests and contestants during the ceremony   

  10. Music Cue - Play assigned music for contestant performances   

  11. Time Keeper - Start and stop a timer, and record contestant times 

  12. Parade Marshall - Organize and escort Contestants into the Awards Ceremony   

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National Convention Volunteer Roles

Volunteer Sign-up Form https://naacpnet.swoogo.com/116thConventionVolunteers

 

Registration Volunteers

Bag Stuffing - Volunteers are needed to assemble kits for delegate registration on Wednesday, July 9, 2025 or Thursday, July 10, 2025. 

  1. Set up where needed with instructions from Convention Staff 

  2. Work a minimum of four (4) hours per shift 

  3. Wear comfortable clothing and shoes 

  4. Other assignments as determined by the National Staff

Registration Volunteers - Volunteers are needed to assist in monitoring registration lines, the tote bag station, and line busting and answering attendee questions. Volunteers are needed during the following times: 

  1. Friday, July 11, 8:00 am – 6:00 pm 

  2. Saturday, July 12, 8:00 am – 5:00 pm

  3. Sunday, July 13, 8:00 am – 6:00 pm 

  4. Monday, July 14, 6:00 am – 5:30 pm  

  5. Tuesday, July 15, 8:00 am – 5:30 pm 

  6. Wednesday, July 16, 8:00 am – 1:00 pm 

*Shifts may be split, and we suggest volunteers work at least four hours, but may work as long as they like.  

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Plenary Sessions/Meal Functions/Workshops Volunteers: 

Assistance is needed to serve as directional, door monitors, badge checkers, and badge scanners at the following events: 

Sunday, July 13

  • WIN Empowerment Brunch

  • Opening Public Mass Meeting

  • Delegates' Reception hosted by Chairman Russell 

  • ACT-SO Roles

  • Pre-Conference sessions

Monday, July 14

  • Monday Plenary

  • Membership Luncheon

  • President's Reception

  • ACT-SO Roles

  • Advocacy Forums

  • LGBTQIA + Forum & Reception

Tuesday, July 15

  • Resolutions Plenary Session 

  • Juanita Jackson Mitchell Youth Awards Gala  

Wednesday, July 16

  • Closing Plenary Session 

  • Labor Luncheon 

  • Evening of Excellence Dinner

 

Volunteer FAQs

  1. How do I register as a volunteer for the 116th National Convention? Volunteers are managed by the host Branch (Charlotte for 2025). Volunteering does not provide complimentary access to all benefits and events at the National Convention. We prefer that volunteers be local. We do not provide accommodation or transportation assistance.   

  2. Are volunteers paid for their time? No. We do not compensate volunteers.  

  3. Are volunteers offered free convention registration? No. Volunteers will receive a credential and a volunteer t-shirt. They must register and pay the fee if they would like to attend part of or the entire convention.  

  4. Does the NAACP provide travel, housing, and/or parking for volunteers? No. Parking is limited in downtown Charlotte. We encourage volunteers to take the light rail.

  5. What meals are covered or offered to volunteers?  Meal vouchers are provided for every four (4) hours of work/day. 

  6. Can I select the events I'd like to volunteer for? No. Volunteer assignments are determined based on availability, ADA needs, and comfort levels. 

 

Kindly be advised that registering to volunteer does not grant access to all areas of the National Convention. To fully participate in the convention, you must complete the attendee registration. Please visit naacp.org/convention to view the full schedule and register. Hotel accommodations and transportation are not included.